Online Banking Frequently Asked Questions

Online Banking Frequently Asked Questions Victory Bank

 

How do I sign up for The Victory Bank's Online Banking service?

You should have received an Online Banking ID and password at account opening.  If not or you need assistance, please contact us or stop by the Banking Center. 

I forgot my password.  How can I retrieve it?

To self-reset, please click here.

Why is my account locked?

You are allowed three invalid login attempts before the system locks you out.  If you are locked out, please contact us or call 610.948.9000.

How can you ensure the security of my bank information?

The Victory Bank adheres to strict standards to ensure the security of your financial information.  The following are some of the standards we follow:

  • Your financial information will never be sent via the Internet without encryption protection
  • Login sessions will time-out after 10 minutes due to inactivity
  • After three invalid login attempts, the account will be locked out requiring the bank be contacted.

In addition, we suggest that you review the Security Alerts section to review how you can protect your financial information.

Have Additional Questions?

Please call 610.948.9000, visit our Banking Center or click here to chat with a Victory Bank representative.