Privacy Notice

Our Commitment to You

The Victory Bank is committed to providing you and your family with financial products and services to meet your needs and your family's financial goals. We recognize that your relationship with us is based on trust, and that you expect us to act responsibly and in your best interests.

You have entrusted us to care for your hard-earned money and your personal and financial data. Because we respect that your personal and financial data is your private information, we hold ourselves to high standards in its safekeeping and use.

We want you to know that we do not sell customer information. Instead, your information is used by us primarily to complete transactions that you request or to make you aware of other financial products and services that we would like to offer you.

The purpose of this notice is to explain how we collect, use and safeguard your personal financial information.

Information We Collect About You

We collect nonpublic personal information about you in the following ways:

• From you (such as from applications);
• From your transactions with us, our affiliates, or nonaffiliated third parties (such as information related to your accounts with us);
• From a consumer reporting agency (such as from your credit report);
• From your internet usage when you visit our web sites.

Information We May Disclose

• To Service Your Accounts: To assist us in providing products/services you have requested, we may disclose information we collect about you, as described above, to our affiliates and third party financial service providers. Such information may be shared for purposes including mortgage and account servicing, and payment and data processing services.
• To Provide Information About Products/Services: To provide you with information regarding financial, insurance, investment and other products/services that may be of interest to you, we may disclose information we collect about you, as described above, to our affiliates and third parties. These companies may be financial service providers (such as brokers and insurance agents) or non-financial companies (such as marketers) with whom we have joint marketing agreements. We do not provide account numbers for marketing purposes.
• When Legally Required: We may disclose certain information about you to selected credit reporting agencies and when we are otherwise legally required to do so (such as in response to a subpoena), to prevent fraud, or to comply with a legally permitted inquiry by a government agency or regulator.

Protecting Your Privacy

We do not sell customer lists or individual customer information. We do not disclose any information about our customers, or former customers, to anyone, except as permitted by law. Any information we disclose comes from the sources described above and may include, among other things, your name, address and telephone number. We restrict access to your information to those employees who need to know that information in order to provide products/services to you, or to affiliates and other third parties for the purposes described previously. We require all companies with whom we share your information to keep it confidential and they may only use your information for the products/services requested or as permitted by law.

We have established a set of internal controls and procedures to maintain the confidentiality of your information in accordance with our policies, to maintain the accuracy of your information and to keep such information current and complete. We also provide you with various sources of account information, including account statements, telephone banking, on-line banking, and electronic banking. If at any time you discover that any of your information is inaccurate, outdated, or incomplete, please call or write us at the telephone number or address listed on your account statement, bank records, or other documentation. We investigate customer inquiries or notifications regarding inaccurate information fully and promptly.

In order to ensure that everyone receives a copy of this customer privacy notice as required, you may receive more than one copy.

Thank you for choosing The Victory Bank. If you have questions or would like more information, please call us at 610.948.9000.